Return/Refund Policy for Cajun Boy Seasoning
At Cajun Boy Seasoning, we strive to provide our customers with high-quality canned seasoning products. If, however, you are not entirely satisfied with your purchase, we're here to help. Please review our return and refund policy below:
1. Returns
1.1 Eligibility for Returns
To be eligible for a return, the product must be unused and in the same condition that you received it.
It must be in the original packaging.
1.2 Time Frame for Returns
You have 7 calendar days to initiate a return from the date you received the item.
1.3 Return Process
To initiate a return, please contact our customer support at Scott.J.Trahan@gmail.com within the specified time frame.
Our team will guide you through the return process and provide you with the necessary instructions.
1.4 Shipping Costs for Returns
Shipping costs for returning items will be the responsibility of the customer unless the return is due to a mistake on our part.
2. Refunds
2.1 Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund.
2.2 Refund Eligibility
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment.
2.3 Late or Missing Refunds
If you haven’t received a refund within a reasonable period, please check with your bank or credit card company first.
If the issue persists, contact us at Scott.J.Trahan@gmail.com.
3. Exchanges
3.1 Product Exchanges
We only replace items if they are defective or damaged.
If you need to exchange it for the same item, contact us at Scott.J.Trahan@gmail.com.
4. Contact Information
If you have any questions about our return/refund policy, please contact us at Scott.J.Trahan@gmail.com.